| How
do I get free professional installation for my DishNetwork
System? |
| When you commit to 12 months of programming
most retailers provide free equipment and free professional
installers of the dish and up to four receivers in four
different rooms. |
| Are
these services available outside the USA ? |
| Yes, the service is available in the continental USA,
Alaska, Hawaii and Puerto Rico. For those last three you
might need a slightly larger dish |
| Why
does DishNetwork require an access card?
|
| The access card acts as a "log in key" for
your system, giving you access to the DishNetwork digital
highway. |
| Can
I hook up multiple TVs to one DishNetwork receiver or
do I need one receiver for each TV in the house?
|
| Yes. You can watch multiple TVs from a single DishNetwork
receiver. But you do have to watch the same channel and
you will also lose the stereo sound. |
| What
about International Programming ? |
| DishNetwork offer many International Programming packages
but you would need to have a second Dish installed in
addition to your main system because the International
Programming is delivered from a different satellite in
the sky. |
| What
about Adult Programming ? |
| DishNetwork currently offers four different types of
adult programming that can be added to your basic packages.
The packages available on a monthly subscription basis
include: Ecstasy, The Erotic Network and Playboy TV. |
| What
about Internet Access ? |
| DishNetwork provides fast satellite Internet Access
through StartBand allows you to watch TV and surf the
net at the same time. The StarBand/DishNetwork satellite
Internet service requires a larger dish that is capable
of receiving signals from 3 satellite orbital locations.
|
| Do
I have to connect my receiver to my phone line ? |
| The primary reason for the phone line is to ensure the
availability of DISH-on-Demand. If a phone line is not
connected, you may not be able to order any pay-per-view
events and movies. In addition many of the new Interactive
TV features will not be available to you. They recommend
that the receiver should be less then 20 feet from the
phone jack. |
| Can
I switch from DirectTV to DishNetwork services ? |
| DirectTV dish and cabling are compatible with the DishNetwork
service. However your dish will need to be realigned to
a different satellite location. Using your DirecTV dish
will prevent you from receiving some local stations and
most of the programming in the America's Top 150 package.
This is because it will not be looking at the secondary
satellites. Therefore, it is recommend to upgrade to the
DISH 500, which allows you to receive a signal from both
of the main DishNetwork satellite locations with one dish.
DishNetwork and DirectTV receivers use different architecture,
so unfortunately their receivers are not compatible. |
| How
do I get free professional installation for my DirecTV
System? |
| Usually you will need to sign up for 12 months of service
to get a free installation. |
| If
I move, can I take the receiving equipment with me? |
| Yes. As long as you move within the continental United
States. If you move to Alaska or Hawaii you may need new
receiving equipment. Also if you commit to 12 months of
any TOTAL CHOICE® programming package DirecTV will
send you a free satellite dish and provide standard professional
installation of your satellite dish and your existing
receivers at your new home. |
| Why
does DirecTV require an access card? |
| The access card acts as a "pass key" for your
system, giving you access to the DirecTV digital highway. |
| Can I hook up
multiple TVs to one DirecTV receiver or do I need one
receiver for each TV in the house? |
| Yes. You can watch multiple TVs from a single DirecTV
receiver. But you do have to watch the same channel and
you will also lose the stereo sound. |
| Do
I have to connect my receiver to my phone line ? |
| The system uses the phone line to transmit programming
purchase information like pay-per-view movies, special
season sports programming and other shows from the receiver
to DirecTV. You can choose not to connect your receiver
to your phone line but an extra charge of $5 will be apply
on every phone order. |
| What
about Adult Programming ? |
| Yes, DirecTV offer adult channels like PLAYBOY TV with
an added monthly fee. |
| How
does the DirecTV Interactive service work? |
| The service works through special programs and commercials
on selected DirecTV channels. You'll know a program is
enhanced when you see an "I" symbol on your
screen. The program will also deliver additional entertainment
and electronic shopping services. |
| What
about Internet Access ? |
| DirecTV offer two main Internet Access Services: DIRECTV
DSL and DIRECWAY. DIRECTV DSL is an always on* high speed
Internet connection that uses the phone line but allows
you to talk and surf the web at the same time. DIRECWAY
is a satellite-based Internet service and a great option
for customers who don't live in areas that offer land-based
web connections. |